Redwood City, CA
1-800-348-8911

Merry Christmas everyone.

I stopped in the office today to track a few 911 CARES orders and I got two e-mails that "made my day". I wanted to share them with you. Since many of you aren't here for the day to day stuff, you don't see some of the 911 cares "care packages" that we initiate.

After being in Stillwater, MN a few weks back, I saw how the region was working so hard to find Dru Sjodin . If you remember, she's the college student in Grand Forks that was apparently kidnapped by a sexual preditor . I started thinking about...you know what... the dispatchers. So, I made an order form out and asked Steve to send a box of goodies to them (mugs, hats, shirts, bumper stickers, etc) and they arrived this morning. Already (out of 14 dispatchers) I have received 2 thank you notes that you all should share in. Without PSTC, there would be no 911 CARES, without 911 CARES, well--you get it.

Have a Merry Christmas and have a wonderful time whether you are working or having family time. Include the Grand Forks dispatchers and Dru and her family in your holiday prayers. Thanks everyone! You are also welcome to send your own private messages of support to these folks.

Kev (see below )

-----Original Message-----
From: Heather Folkers [mailto:hedder22@hotmail.com]
Sent: Wednesday, December 24, 2003 3:41 PM
To: kevin@pstc911.com
Subject: Thank you from Grand Forks !!

Dear Kevin,

Thank you very much for the gifts you sent us. I just want to say I really appreciate the thought and time you put into sending us something special. As you probably know, dispatchers don't recieve a lot of thanks and we don't really think about it. We are just doing our jobs and hope each day ends well. Dru's case has hit us all hard here in our community and we never thought twice about helping in any way we could. Thank you, thank you, thank you, for making our Christmas a little brighter and letting us know there are people that appreciate us. Please think of Dru's family and hope we can bring her home soon.

Heather Folkers
911 Dispatcher/Grand Forks County
Grand Forks , ND

--------------------------------------------------------------------------------------------

From: NDIcelander@aol.com [mailto:NDIcelander@aol.com]
Sent: Wednesday, December 24, 2003 10:42 AM
To: kevin@pstc911.com
Subject: from Grand Forks ND 911 center

Hello Kevin and your 911 CARES team!!

I am one of the supervisors at the Grand Forks North Dakota 911 center. We received your box of 911 goodies and your very nice letter today. I'd like to thank you and express our sincere appreciation for your kindness and the gifts. It is very thoughtful and it meant a lot to us to be remembered in this way.

Unfortunately, we have not been able to locate Dru Sjodin . She has been in the forefront of our thoughts and prayers and we had hoped to have some closure for all involved, most particularly her family. Again, I thank you all so much on all of our behalf!

Sincerely,
Vickie Hageman

(Cards and letters to the Grand Forks dispatchers will be appreciated!)

Send cards to:

Grand Forks 9-1-1 PSAP
122 South Fifth Street
Grand Forks, ND  58201
(701) 787-8039
(701) 746- 2594

or email them here...

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