August 18, 2003
San Bernardino, California

911 CARES Activation Notification

On Wednesday, August 13th, San Bernardino County Fire Dispatcher Abbi Hutcherson was contacted while she was on duty that her daughter was being transported by Mercy Air to Loma Linda University Medical Center. Her 2 yr old daughter Madilyne died the following day due to head trauma and other injuries. The circumstances of her death are being investigated by the San Bernardino County Sheriff's Office Homicide Division. Abbi's ex-boyfriend is in custody for the crime and details of the charges against him are not yet available.

San Bernardino County Fire and 911 CARES is asking for your urgent assistance! According to Communications Manager Dave Dowling, the mortuary where Madilyne is being prepared for burial refuses to waive or postpone the $3,000 burial fee which is not covered by insurance. They have determined they will cancel the burial service without payment. Abbi does not have the financial means to pay the $3,000 and needs our help.

We need to raise $3,000 by 5pm on August 20th. Please e-mail Kevin with your pledge of a donation OR call PSTC, 911 CARES at 650-591-7911 and we can take your donation via Master Card or VISA. We have spoken with Manager Dave Dowling and have told him we would do everything humanly possible to raise the money and that 911 CARES has never lacked the spirit to make things happen. PSTC will personally make delivery of the $3,000 mortuary check prior to the service to ensure the child is given a respectful burial. Any money over the $3,000 burial charge will be added to a Madilyn Lappe Memorial Fund that is being set up.

PSTC 911 CARES will match the first $500 that is donated to help the cause. We will also post updates on the 911 CARES web site at www.911cares.com

Cards and letters of support may be sent to either:
Abbi Hutcherson
C/O ConFire – 911 CARES
1743 W. Mirro Way
Rialto, CA 92376

Checks to cover your pledges or checks to be added to the memorial fund should be sent to:
911 CARES
PO Box 5508
Redwood City, CA 94063

Make checks payable to PSTC 911 CARES

MAKE SURE YOU CALL OR E-MAIL WITH YOUR PLEDGE OF A CHECK SO THAT WE ENSURE THE BURIAL OF 2 YEAR OLD MADILYN IS NOT CANCELLED. WE WILL UPDATE THE 911 CARES WEB SITE ONCE THE INITIAL $3,000 IS RAISED.
CALL PSTC AT 650-591-7911 OR E-MAIL KEVIN

Thank You

911 CARES UPDATE

Madilyne Burial Fund Update 6:54 pm Pacific Time – August 19, 2003

On behalf of PSTC and 911 CARES, I want to sincerely thank all of you that have responded! The response has been encouraging, quick and sincere. As of this writing, we have accepted donations or pledges of approximately $2,500.

We will continue taking donations all week so that we can pay for the burial and associated costs for Abbi's daughter Madilyne.

We at PSTC have already issued the $3,000 check for the burial knowing you will all come through with your pledges. In addition to the burial, we are committed to help Abbi in her time of need. We will make sure your money is expended with care. A plant is being sent to her communications center on all of your behalf. We will also update you daily this week as we commit funds to this needy cause.

As of 7pm Tuesday, August 19, 2003, the following generous donors that have come forward with a pledge or credit card donation. We thank every one of you! Please watch for updates at www.911cares.com at the bottom of the page.

Duane Phillips, Nashville Metro Police
Ryan Turner, Orange County, CA Fire Dispatch
Jennifer Bourgouin, Broward County 9-1-1, FL
Maureen Morello, Montgomery County Fire-Rescue, MD
Larry Stodden, Wheat Ridge, CO Police
Pamela Bargamian, Carlsbad, CA
George Holtrey, Wilmington, DE
Susan Hughes, Sanford, FL
Richard S. Drumwright, Victorville, CA
Jennifer Kaiser, Orange, CA
Leslie Reoeder, Santee, CA
Maureen Marshall, Pacifica, CA
Michael Wilcox, Bradenton, FL
Kurt and Ann Anderson, Sacramento PD and Stockton PD
Maggie, Ohio
Jayni Sykora, Waco, Texas
Barb Farland, Jefferson County 9-1-1, CO
Robert J Vogt, Broadmoor (CA) PD
Jana Cook, Riverside (CA) Police and Fire Dispatch
Bob Currier, Intrado
Travis Williams, CPRA
Jaci Louise, 911 Solutions Inc
Robert Edson, CML
Chris Klane, Burlington, KY
Katherine Claborn, Kingman, AZ
Diana Dazzo, Sunnyvale DPS, CA
Barb Jennings, VT 9-1-1 Board
Heather Alex, St Louis Park
Elaine Vargas, Chino Police, CA
Nancy Pollack, MN Metro 9-1-1
911 CARES, Redwood City, CA
Isolda Duenas, Redwood City Police, CA
Lynn Kettell, Redwood City Police, CA
Warren Householder, LA County Sheriff's Dispatch
Tracy Carleton, SB Fire Dispatch, CA
Mark Van Hooser, Buena Vista, Iowa
Krista West, Bakersfield, CA
Jan Visser, State Telecom in Iowa
Patricia Wild, Oceanside, CA
Candy Sponholtz, Clovis Police, CA
Shelly Guenther, Loveland, CO
Don Steuck, TDS Telecom
Terrye Flowers, Bakersfield, CA
Barbara Joya, La Habra Police/Fire, CA
Gena Brown, Kern County Dispatch, CA
Jimmy Rafftery, Fire Alarm Dispatcher- New York Fire!
Maureen Smyth, Redwood City Police Dispatch, CA
Lisa Ann Smyth, Mountain View, CA
Kristyne Dyreng, San Diego, CA
Marvin N. Dillsaver Jr., Ceres, CA
Darlene Rosauer, Norco, CA
Lawrence Klein, Oklahoma City, OK
Sandra C Waide, Las Vegas, NV
Terin Fitgerald, LAPD
Jacqueline Jones, Quincy, WA
Robert Greenwood, Falls Church (VA) ECC
Pat Crews, Chowchilla Police, CA
Dave Bailey, Fort Ord Fire Dispatch, CA
Al Blencoe, Wisconsin
Kathy Lovoi, Utah
Beth Batty, Monterey County 9-1-1, CA
Mary Kay Sholaas, San Mateo, CA
Leslie Ragghianti, Monterey County 9-1-1, CA
Linda Pieruccini, Mt Shasta Police, CA
Robin Hart, Redwood City Police, CA
Glenna Oliver, Chino Police, CA
Fountain Valley (CA) PD Employees
Tracy Deitschman, San Jose Fire and PSTC
Olivia Ramirez, Costa Mesa Dispatch, CA
Lawrence Anderson, Fremont Police Communications
Randall Larson, San Jose Fire, PSTC & 9-1-1 Magazine
James Boomer, Clarston, Michigan
Jason Kern, Highland Park Police, IL
Richard Behr, San Bernardino Fire and PSTC
Karen M. Gilham, LA County FD Dispatch
Claudia A. Neal, Chief of Police, CSU Bakersfield PD
Karen Hauswirth, Santa Maria, CA PD Communications
Division Chief Jack Owen, Jr., Santa Maria, CA FD
Dawn Ober, Orange County (FL) Fire/Rescue
Jennifer Rodriguez, Santa Barbara CO Communications
Robert J Hajek, Riverside, IL
Judy Jauregui, Upland (CA) PD Communications
Rhonda M. Sallee, CSU Bakersfield (CA) Communications
Susan Fraguero, Tuolumne County (CA) SO Communications
Irene Romero, Redland (CA) PD Communications
Judy Indermark, Pacific County 911, South Bend, WA
Beck Parker, SNOCOM, WA
Cindy Cline, Jefferson County 911, CO
Bev Williams, Redwood City (CA) PD Communications
Patricia Rodd, Santa Rosa (CA) Communications
Melissa Coterel
Becky Kleckner, Pulaski County 911, Ullin, IL
Eileen Ervin, Chelan County SO Commications, WA
Roger Ladd, Stanislaus Regional 911 Center, Modesto, CA
C. Valdez, Santa Maria, CA PD Communications
Kelly Ralson, Hillsborough (CA) PD Communications
Beth Batty, Monterey County (CA) Communications
James C Cleveland, Milwaukee, WI
Laura Berfield, Santa Rosa (CA) PD
Elizabeth Rocha, Rialto (CA) PD Dispatch
Vonn Layel, Redlands (CA) PD

Companies and Group Efforts:
American Medical Response Communications, Rancho Cucamonga, CA
Plant Equipment, Inc. - Tim Fuller
911 Solutions, Inc
Bear Valley Police Dispatchers, CA
Uninterruptable Power Products, Inc. - Dane Grover
Advanced Systems Technology, Inc - Debra Tincher
Stockton (CA) PD Communications
Southern CA Public Safety Dispatchers - Chris Schwartz, Treasurer
San Mateo County (CA) Comm Managers Association - Jan Lanier
I-COM Dispatch Center, Oak Harbor, WA
MTS Stimulation Services, Inc
Garden Grove (CA) Dispatchers
Garden Grove (CA) Police Officers Association
High Impact Training Solutions, Inc - Julie Troutman
Larry Weber and the employees at “the Sales Group”
Vince Foisy and the Rochester Hills Dispatch, Michigan
Steve Souder and the Montgomery County ECC, Maryland
Hunan Patterson and the San Diego County 9-1-1 Center, CA
Rebecca Welch and the Montgomery County ECC, Maryland
The Team at Seminole County Fire-Rescue, Florida
The team at Walworth County Sheriff's Department, Wisconsin
Marion Adams and the Coronado Police Dispatchers, CA
Sue Pivetta and our friends at Professional Pride, Inc
Public Safety Training Consultants
The staff and volunteers at 911 CARES www.911cares.com
APCO – Southern California Chapter
NENA – California Chapter

If there are any mistakes above, my apologies to you or your agency.

911 Cares Update August 21, 2003 8 a.m.

PSTC and 911 Cares is proud to anounce that the burial fund has reached $2800 in donations as of 0800 August 21st. PSTC added $200 and we have already delivered the check needed to ensure a proper burial today.

We have had many discussions with the San Bernardino Fire Communications Center, Abbi's Communications Manager. The agency chaplain is the laison to the family and he is collecting a list of additional financial needs. These needs may include a proper headstone for Madelyne, the medical related costs ( on-scene medics, Mercy Life Flight and ER bills ) that may not be completely covered by insurance.

We would also like to thank Brian Acosta who has agreed to drop by the dispatch center prior to the memorial to drop by some snacks and a few hugs. We have also sent along cards on the behalf of all donors thus far.

We will update the page sometime Friday with details of the memorial service and burial. If anyone from Southern California attends, please let us know.

We encourage your continued support and donations, we have been assured by the Fire Department that Abbi is in need and this will be a long road for her and her family.

Our deepest thanks
911 cares
www.911cares.com
650-591-7911