2015 Activations

    Tara's daughter Kayleetha has passed away after her courageous battle. GoFund Me account.  On March 31st of this year, Tara Cavanaugh received news that her daughter Kayleetha (12 years old) had a tumor in her brain stem and that it had been there for some time.  When they first found out about the tumor the doctors were surprised that she still had full body function and they ran more tests and found out that she had a damaged ear drum and only one working vocal cord.  Kayleetha’s tumor is a large brain-stem ganglioglioma tumor grade I.  Kayleetha had to undergo 4 surgeries in a 2 month span and was told after her first surgery she would not be able to walk for a week and she proved them wrong as she was out of bed within the first 48hours.  She started radiation in July in hopes of shrinking the tumor but they were told that the radiation may in fact make the tumor grow faster.  Since her tumor is in such a delicate area chemo is not an option.  Kayleetha’s doctors are in Rochester, MN which is almost a 1000 mile round trip from Devils Lake, ND.  Since this started in March Kayleetha has had several problems with fainting, walking, swallowing, breathing and so on.  This week she had been in the hospital in Devils Lake because she had double pneumonia because of her problems swallowing.  This morning Tara received a call from the hospital at work and Kayleetha was not conscious and was having seizures.  She has since been flown back to Rochester.  At this time it the outlook is not good so any prayers or special thought would be greatly appreciated and if anyone is willing to send cards of support can be sent to Lake Region Law Enforcement Center, Attn: 911 Dispatch Tara Cavanaugh, 222 Walnut St W, Devils Lake, ND 58301.  Thank you, Starr Kiemetsrud, 911 Coordinator, Lake Region 911 Center

    Philip Allan has been a Mississippi certified dispatcher since November 1996. He lost his son Saturday in a tragic accident.  NEWS ARTICLE:  MAGEE, Miss. —A seventh grader was killed in Simpson County Saturday morning after his hunting rifle accidentally discharged the family said.  The family said Jacob Allen was leaving his grandmother's house when he tripped on some stairs and it caused the rifle to fire.  The family said he and his brother were out hunting early Saturday morning before the incident.  "This was nothing but a freak tragic accident" the family said.  Allen was a student at Magee Middle School and planned to play basketball for the Magee Trojans this coming year.  Philip Allan is currently a dispatcher with Covington County E-911, 203 South First Street, Collins, MS 39428.   At present please add this family to your prayer list.  Thank you for all you do to help dispatcher’s all over America,  Dianne Berry, Operations Management Anaylst Principle,  Office of Standards and Training

    Sheila Ownsbey is a dispatcher with the Fresno County Sheriff's Office.  Her career has spanned more than 20 years.  While she has good insurance, it will not cover the need for her 9-year-old son's hearing aid.  This is her story:  My 9 yr. old son Clayton was born with hearing loss in one ear, but it wasn’t discovered until a routine school examination when he was in the 2nd grade.  Due to his hearing loss he has some social skill issues.  When we were notified by the school of his hearing loss, it started a long journey of doctor’s appointments, specialists, MRI scan, numerous hearing tests in sound proof exam rooms, and frustration with lack of insurance coverage.  Then we were limited by hearing aid dispensers for children in our area.  Valley Children’s Hospital became the only dispenser for hearing aids for children in the immediate area and they weren’t able to handle the influx of clientele.  The confusion and lack of information added to the stress of getting the help that Clayton needed.   With today’s economy being what it is, and we being a family that survives pay check to pay check, we are strapped to cover the left over medical bills related to all the various testing and doctors.  We would greatly appreciate any donation to our GoFundMe account that you could make to assist with Clayton’s medical bills.  Thank you.  

    Prayers and support are needed for our dearest friend and 9-1-1 dispatcher who spent her 35 year career caring for others and who is now battling a vicious fight of her own - cancer.  We have created a Go Fund Me account for Terri to help raise money for an in home care provider.  Terri Bryan is not only an incredible dispatcher, supervisor and manager, she was a mentor for all those who were fortunate enough to be placed in her care.  Terri was always the first to pick up over time, the first to help someone in need and was never afraid to stand up for her co-workers when necessary.  She was also very proud and never asked for help with anything.  During her off hours she was a single mother to many, many teenage foster children with nowhere to turn, some who were actually adopted by Terri.  When she finally made the choice to retire and devote her time to her foster children, many who became successful young adults under her guidance, she took on the role of caregiver to her ailing sister.  Now, while undergoing cancer treatment she is weak and unable to care for herself.  We are creating a Go Fund Me account to help raise money in hopes that we can give back a small piece of what she gave us.  Terri has given so much to our lives and kept many an officer and responder out of harm’s way that we could only hope this small gesture could somehow portray how much she has meant to all of us.  Whether you know Terri or not, believe that she was an advocate for all, helping to pave the way for others wishing to pursue a career in 9-1-1.  Please help us help Terri – every penny will help!

    Our friend and fellow dispatcher, Chris Bijarro, needs your assistance.  Chris has been a member of the Sugar Land Dispatch family since 2013.  Chris was diagnosed with cancer early this year.   He endured surgery and chemo-therapy in the spring and had to take a leave of absence for nearly three months.  He came back to work at the end of May.  His hair grew back and he felt healthy as a horse.  Although he thought he was in the clear, he learned that he needs to have a second surgery immediately to continue fighting his disease.  He has not been back to work long enough to build up much paid leave time.  His funds will be exhausted very soon.  If that wasn’t enough, he and his wife just welcomed their second son to their family just this week.  Their eldest son is not even 18 months old yet.  You can see that Chris has a lot on his plate and we are hoping you can find it in your heart to help.  The money donated will go to any unpaid medical expenses and to help support his wife and two young boys.  Cards and notes of encouragement can be sent to:  Sugar Land Public Safety Dispatch, 1200 Highway 6 South, Sugar Land, TX  77478.  We set up a Go Fund Me Account for Chris after his first surgery with a goal of $10k.  We raised $4,350 then and are hoping that we will reach that $10k goal this time.
    Last night tragedy hit one of our own - Stacy Cole, a 10 year dispatcher (5 here in Missoula County, 5 in Mineral County) was on duty when her house burned to the ground. Her husband, 2 small children and animals made it out safely, but her home and all her belongings are a total loss. The go fund me page is: 
    Dispatch Trainee Amber Garrick from the City of Portland (OR) Bureau of Emergency Communications undergoing treatment for Stage 4 Ovarian Cancer.  A 
    Go Fund Me campaign has been set up for her as several chemotherapies have been unsuccessful and she is faced with the likelihood of having to resort to experimental treatments, which are expensive and not covered by insurance.  More information available at the gofundme page - or please email if you need anything further. Thanks for helping to spread the word!  Jennifer Olson, Portland Bureau of Emergency Communications.
    Suzanne has been a very significant part of so many peoples lives for almost 30 years. She began working for Boone County 911 Center 29 years ago, and has been a supervisor for the past 14 years. She was a very important part of our team. We can't even begin to tell you all the wonderful things about her or just how important she is to each of us.  Suzanne was diagnosed with Pancreatic and Liver Cancer on March 25th, 2015. The prognosis was not the best and they immediately began treatment on March 30th, 2015, and chemo began on April 1st, 2015. She has since received some better news and that the type of cancer she has is rare, appears to be more treatable than they originally thought. We were all relieved to hear the more uplifting prognosis, and to know she's going to be around to take care of us for years to come!!  On April 20th, 2015, Suzanne received a port implant which will be used for her chemo treatments. As most of you know, insurance does not cover enough to take care of her.  Suzanne continued to work and missed as few days as possible. She even came in after chemo treatments. She is one of the most dedicated people our department has ever seen. Her doctor told her about a month ago that she had to stop working. The cancer had spread to her lungs.  Suzanne has served the community for so many years, and has made sure numerous firefighters, EMTs, paramedics, police officers, sheriff's deputies, and all other emergency personnel have gone home to their family after their shift.  She passed away today, Sept 27, around 1500 hours.  Our address is  Boone County Joint Communications, 17 N 7th St Ste A, Columbia, MO 65201.  Thanks,  Terra A

     ​Jaime Diaz has been a Telecommunicator with our agency for a few years, prior to that he was with Darien.  He is a humble guy and is reluctant to ask for help.  His son has endured much in his young life.  On November 12, 2015, Jaime Diaz 4 yr old son Alex will undergo major spine surgery with a recovery of 6-9 months.  He will need a special wheel chair during his recovery as well as constant care.  Jaime will be taking some time off for the procedure and his son's mom will also miss work.  To help them deal with the cost of care and uncovered medical expenses a friend and family member started a Go Fund Me Account for them.  Please consider making a donation, if you can.  Either way,  please keep Alex, Jaime, and their family in your prayers.   Thanks,  Kathleen M. Brown, Glendale Heights Police Department, Communications Supervisor, 300 Civic Center Plaza, Glendale Heights, IL  60139.

    When I left work Saturday night after the Valley Fire in Lake County began, we had several of our people who'd literally run from their homes as the fire came down the mountain towards them. One of our dispatchers called as he drove around looking for a place to stay; his wife had snapped a shot of their home surrounded by flames on all sides. By morning five deputies including a sergeant believed their homes were gone as well. No one can get in to be sure, but some left their houses with flames only yards away and gaining. Every one of them believes their homes are gone. As I drove home that night I looked behind me and saw the horizon lit up red as the fire climbed the hill to our county line, and now it's here too.  If we're just a neighboring county and this is what's happened to us, imagine was Lake County CA is going through. They've lost the towns of Cobb, Harbin Springs, and most of Middletown. They say 1 dead but it came so fast and so many people are unaccounted for, fire is in bringing cadaver dogs once the fire is more contained.
    I'll work on a better location for dispatch, but for now, here's the mailing address for Sheriff Admin:  P.O. Box 489, Lakeport, CA  95453
    Our dispatcher Jennifer Artman, gave birth to premature twin girls in May, both girls eventually came home from NICU and were progressing at home nicely.  This morning Jenn and her husband Ryan lost their beautiful daughter Cecelia Kay.  All things are still preliminary at this moment and we will pass along more info when we are updated with it.  This is a great loss to her, her family and to our entire center.   A family member has created a 
    Go Fund Me Account for Jenn & Ryan. Please send any cards of sympathy and encouragement to Jennifer Artman, 12930 Lee Dr., Meadville, PA 16335.
    Tammy Shupp, one of our agencies’ most seasoned and dedicated dispatchers, tragically lost her home to a fire while at work at Routt County Communications Center.  While Tammy, her fiancé and three beloved dachshunds are safe, her home is a total loss.  Tammy has dedicated most of her working career to providing superior service and support as a 911 dispatcher to law enforcement, fire / EMS services and the citizens of the community in which she works.  We hope to be able to give back to her in her time of need.  We ask for your thoughts and prayers for Tammy during this time.   She will be doing her best to rebuild her life out of her own pocket.  Any support you are able to give Tammy is greatly appreciated.   A GoFundMe account has been set up at  or mail directly to Tammy Shupp at: PO Box 775473, Steamboat Springs, CO 80477.   Thank you for your time and consideration of this request.   Karie Taylor, Communications Specialist III, Routt County Communications

    • Lloyd Fayling has been a mainstay in Michigan with APCO and NENA. He was a big, imposing figure with a booming voice. To be honest, the first time I met him, I feared him. I was speaking at one of their conferences and he invited me to a party boat they had chartered. He ended up being a big teddy bear that loved life, people and the profession. Apparently, Lloyd was working in the yard and was stung by either bees or wasps. His wife tried to administer an epi-pen but it was too late. Lloyd was the Director of Genesee County.  Their address is G-4481 Corunna Road, Flint, Michigan 48532.  Link for the death notice.  
    • Don Aker passed away yesterday during surgery. Don has been courageously fighting cancer for over a year. Many of you know him from classes in Maryland or seeing him at NAVIGATOR. Some of you might remember the fun and loud table sitting next to us at a Mexican DDD in Salt Lake City a few years back. Don loved funky food finds like me and if you got the honor of sitting near him, it as dinner and a comedy show. There wasn’t much that he couldn’t make fun. Don and his team is one of the reasons that PG County is well trained and respected. This year I got to sit across the table from Don at a hole in the wall Crab joint. He offered to drive me to my hotel and on the way home, I got the A+ Annapolis tour. What a quality guy. PLEASE send a card to:  Prince George County 911, attn. Angela in training – 17321 Melford Blvd, Bowie, MD 20715.  Link for the announcement. 
    • From 911CARES:
      We will also be setting up a “go fund me” page to assist all of the dispatchers that lost homes or property and that fund will be administered by TX APCO-NENA. That way people can provide immediate support to their family of choice via gift card or supplies or donate online.

    • San Marcos Police Department.
      Brenda Limon lost all.  Need Walmart and Target gift cards.  Send to 2300 S IH 35, San Marcos, TX.  78666.  For more information, contact
      Rosanna Wisener.  
    • ​​Missouri City (TX) Dispatcher
    • ​Hays County (TX) Dispatcher
      Please help by sending Wal Mart gift cards directly to the agency. That way they can get clothes, toiletries, pet food and day to day needs. Though the local Wal Mart was also flooded, there is one close that Amanda can shop at. Please help us quickly so that Amanda and her family can get back on their feet.  Here is the request from her Director and the address where gift cards can be sent:
      Hello, I am the director of the 911 dispatch center at the Hays County Sheriffs Office located in San Marcos, Texas. We are in the middle of a historic flooding event where lives and property have been lost. We also had to evacuate our 911 dispatch center due to flooding to our facility and radio outages. We are now back operational in our center. The 911 dispatchers and myself worked over 20 hours straight and handled hundreds and hundreds of calls listening to people call for help as they were near drowning.  One of my 911 dispatchers lost her home and all of her belongings during the flood while she was working and still continues to work. They have temporary housing in my apartment for her and her husband, who is a former 911 dispatcher for us and a current corrections employee, and her pets so she would at least have a place to sleep temporarily.
       Erica Carpenter, Director of Communications, Hays County Sheriffs Office, 1303 Uhland Road - San Marcos, TX 78666
    05/19/15 Update:  Over the last two days there have been several calls from people from all over asking how they can help Crystal's family. The Garland Police Association has set up a YOU CARING account for Crystal. I know there has been at least one Go Fund Me account created, but that account was not created with the families knowledge or consent. Yesterday we spoke with Crystal's family and they are allowing GPA to assist with trying to help them raise money for funeral costs and hospital bills. With the account being created by the Garland Police Association, this can ease any possible concerns from donors of the legitimacy of the fundraiser.  Please pass this link along to as many people as you wish. 

    05/17/15 Activation:  Crystal Nuncio, a dispatcher from Garland PD, was killed Saturday morning by an intoxicated, wrong-way driver. Crystal's 2 children, who were also in the vehicle, are still hospitalized. Please keep the children, family, friends and the co-workers at the Garland Police Department in your thoughts and prayers during this difficult time.  As of 1300 PST Sunday, May 17th, the PD has not set up a fund for assistance. They are working on funeral arrangements right now. We will keep everyone updated.  Please send notes of condolence to the Garland Police Department – Communications Center - 1891 Forest Lane - Garland, Texas 75042.  We have reached out to the Garland Police Department and we will keep you updated. Here is a link to a story about the crash.
    Sad news out of Pennsylvania, 911Cares was just advised that a Communications Supervisor from Carbon County 911 in Nesquehoning, PA has suddenly passed away.  Everyone at Carbon County 911 are shocked at the unexpected death of Chelsea Michalesko, 24, who was the afternoon shift supervisor and volunteer fire fighter.  Please keep everyone in your thoughts and prayers as they go through this difficult time.  Cards and letters can be sent to:  Carbon County Communications Center, 1264 Emergency Ln., Nesquehoning, PA 18240
    Original Activation:  28 Year Old Portland (ME) Dispatcher Battling Cancer
    May 28th, 2014 Brittney got devastating news that she has Stage 3 Small Cell Cervical Cancer.  This is a very rare and aggressive form of Cervical Cancer.  Brittney did not feel "sick" and was unsure of how this horrible disease was going to effect her life. Brittney is an intelligent , hard working, and caring member of our dispatch family.  With support from those around her she did a lot of research on her form of cancer and has been able to find doctors that will give her a fighting chance!  Brittney has been going through chemotherapy and radiation and has had to miss a significant time at work.  The Chemo is helping and her doctors are keeping with an aggressive treatment course.  Brittney is an incredible fighter and has a strong will.  She has been able to come into work occasionally and amazes us with her attitude!  Recently, Brittney has gotten news that the cancer has spread to her liver and that treatment will only prolong her life.  She is a fighter and has great support from her Fiance Jared and her dispatch family.  We will be standing with Brittney and supporting her in anything she needs. Sincerely,  PRCC Dispatchers
    03/04/15 Update:  
    It is with deep regret that the Portland Regional Communications Center announces the passing of Emergency Telecommunicator Brittney (Ross) Brewer.  On March 1st just after 10pm, Brittney joined all of the angels in Heaven.  Brittney was an inspiration to all in her courageous fight with cancer.  Brittney will be remembered by her co-workers and friends as a beautiful, smart, strong willed women that touched many lives in her 28 too short years.  Brittney was able to marry her best friend Jared Brewer on Valentines Day and have the wedding reception that she wanted joined by almost 200 of her closest friends, family and co-workers.  Just two days after her wedding reception she lost her battle with cancer. Brittney passed away surrounded by friends and family.   Brittney's love story touched many people and was shown on the local NBC affiliate in Portland,Maine WCSH6.  Brittney's story was also shared by People Magazine and Cosmopolitan.  Just recently while bringing YOUR cards of support to Brittney she expressed how thankful she was for the support and thoughts.  She often would open cards to help pass the time while going through treatment.  She was very thankful for all of the kinds words and I am sure she would want me to thank each and every one of you.  Memorial Donations can be made to : MD Anderson Cancer Center in memory of Brittney Brewer for the Small Cell Cervical Cancer Research (under the direction of Dr. Michael Frumovitz) P.O. Box 4486 Houston, TX 77210-4486.  Anybody that wishes to send a card to Jared can send them to:  Portland Regional Communications Center, C/O Jared Brewer, 109 Middle St., Portland, Maine 04101.  Sincerely, PRCC Dispatchers​
    Original Activation:  
    One of my dispatchers, Dawn “Hoodie” Davis has just experienced the loss of her husband. On Sunday morning she awoke to hearing him fall, she called 911, and started CPR. The medics also worked on him but he did not survive.  Hoodie has worked as a telecommunicator for over 26 years. They had been married for over 21 years. Hoodie is the “go team” person in our center.  She trains new employees, always has us all laughing and is one of those people who would do anything for anyone here. They had no life insurance on her husband, so any donations to help with funeral expenses would be appreciated. But even more, condolence cards from other dispatchers to let her know this profession not only takes care of the responders and the public, but we take care of our own. I just want her to know how much she means to us and this profession.  Cards can be mailed to:   White County Communications / E911 Center, P.O. Box 613, Monticello, IN 47960, ATTN: Dawn “Hoodie” Davis.  Thank You so much, Terri Brooks, ENP
    02/25/15 Update:  
    ​ Just wanted to send a big thank-you to you. My dispatcher Dawn “Hoodie” Davis has received sympathy cards from all over the U.S. for the loss of her husband. One dispatcher even sent her a check for $25.00. You will never know how much she has appreciated all the cards from everyone. My department has been so motivated by this outpouring of support, they want to get involved and send out cards for other dispatchers. I am so grateful for all you do for this profession. 911Cares is the perfect name!!  Terri Brooks, ENP, White County Communicatins/E911 
    I work for Washtenaw County Sheriff Dispatch in MI.  On Friday February 13th around 7:30 in the morning,  Corrections Officers Chad Hilborn was tragically killed in a car accident while on his way home from work.  The accident occurred in our county.  Not only did he work for our Dept, but his wife Grace Hilborn does as a part-time call taker in our dispatch center.  Thankfully, she was not working that morning.  Chad was only 33 years old and leaves behind two daughters, a 4 year old and 8 month old.  A GoFundMe account has been set up to help Grace and her daughters.  Thank You,  April Behm, Washtenaw County Sheriff’s Office  
    On the morning of 02/05/15 at approximately 0400 hrs, one of our dispatchers, Elizabeth Lazarus, and her family were misplaced by a fire that completely destroyed their home. Her father, DC Police K9 handler Abe Lazarus, was not home at the time, but one of his retired K9 dogs was and sadly died in the fire. The family was left with nothing as the home is a complete loss. Elizabeth and her family (2 sisters, a 5-year-old and mother and father) are looking for basic essentials, personal care products, gift cards, and overall moral support. Items can be sent to the address below: Elizabeth Lazarus, c/o Takoma Park PD , 7500 Maple Av, Takoma Park, MD 20912.  Inquiries can be directed to Daniel Bushman / 301-270-1100. On behalf of the Lazarus family and the Takoma Park Police Department, thank you in advance for your time and consideration.
    Original Activation:  One of our dispatchers, Jordan Oliveria had been sick on and off the past year and was diagnosed with colon cancer at the age of 27 a few months ago.  At this time Jordan doesn't know what stage his cancer is in due to his insurance not covering his PET scan and the doctors couldn't tell on the CT if the lymph nodes were enlarged from infection or was the cancer.  His doctors are being very aggressive fighting his cancer with chemo treatment every day with a break on the weekends.  He will have surgery in the next few months and hopefully get all the cancer there is.  After surgery, Jordan will endure more chemo and radiation for a 6 month period.  He's working on and off at the moment, coming in when he feels up to it.  All his co-workers have pitched in to make sure he has everything he needs, but more support can't hurt.  Please send any cards or form of support to:  Southaven Police Dept, ATTN: Jordan Oliveria, 8691 Northwest Dr, Southaven, MS  38671.  Read Jordan's story on a GOFUNDME account his wife set up.  Our division appreciates any support you may give Jordan.  Deborah Rosenberg
    01/28/15 Update:  
    ​Jordan Oliveria is still battling his prostate cancer and recently found out it’s spread to his lymph nodes.  He’s on a more aggressive chemo and trying to stay positive.  Your continued thoughts and prayers are greatly appreciated.  Thank You,  Deborah Rosenberg, E911 Communications Administrator
    Phoenix Fire Department dispatcher killed by wrong-way driver on Interstate 17 

    Phoenix Fire Department officials have confirmed Megan Lange, a Phoenix Fire emergency dispatcher has died after being hit by a wrong way driver Tuesday morning. Cards and letters can be sent to:  Phoenix Fire Communications, 150 S 12th St, Phoenix, AZ 85034 
    In October 2012, one of our dispatchers (and my sister-in-law) Shannon Stocke donated her kidney to save her mother's life.  Some complications followed causing her to miss a large amount of work, without benefit time.  In August 2013, she had double mastectomy and her ovaries removed after finding that she possessed the gene that placed her at a high risk of developing cancer.  Again, complications followed and caused her to miss a large amount of work, without benefit time.  In April 2014, she had a colon blockage due to scar tissue from her kidney removal and had to undergo surgery, again, the same.  On January 20, 2014, she underwent a 2nd surgery for a colon blockage... only this time, it was due to cancer. When the doctors operated, they found a very large tumor that touches 4 vital organs... along with perforating her colon.  It has been 4 days now, she is in the ICU, has not regained consciousness and a ventilator is breathing for her.  If she can get over this obstacle, doctors will try to remove the mass and start chemo/radiation.  Shannon is 45-years-old and has been a dispatcher here for almost 20 years.  She is a fantastic operator, trainer and previous supervisor.  She has been married to her husband Jeff, who is a correctional officer at our local county jail, for 17 years.  She has a 23-yo daughter and 20-yo son.  Her first grandchild arrived in September 2014, but lived in Texas due to her son-in-law being in the military. She didn't get to meet him until December 6, 2014, giving her 6 weeks with this precious boy until this happened.  ​She has had medical insurance through majority of this, but has missed an extensive amount of work.  She is without benefit time, so all of her time off is without pay.  Her husband has taken time off, without pay, to tend to her.   While the medical bills stack up, so do their everyday bills... house, cars, groceries, fuel, etc.  I am asking my fellow 911 family, as well has her 911 family, for help.  Any well-wishes, cards and letters can be sent to Tazewell/Pekin 911 Center, 1130 Koch St., Pekin, IL 61554, and will be personally delivered by me to Shannon's husband.  Please, also, any monetary donations are requested and checks can be made out to Jeff Stocke and sent in care of me to our workplace address (shown above). On behalf of my family, as well as my 911 family, we are most grateful.  Sincerely, Abbigail Hobbs.